Refund & Cancellation Policy

ChaosBench Pro is billed through Razorpay in Indian Rupees (INR), on one of three plans: Monthly (auto-renews every month), Season Pass (a one-time charge covering 3 months — it does not auto-renew), and Yearly (auto-renews every year). All three unlock the identical feature set; only the billing cadence differs.

You can cancel a Monthly or Yearly subscription at any time from your Profile page. Cancelling stops future renewals — it does not cut off access immediately. You keep Pro access through the end of the period you've already paid for, and your account moves to the Free tier automatically once that period ends.

A Season Pass has nothing to cancel: it's a single charge for a fixed 3-month window with no recurring billing to stop.

Charges already processed are non-refundable, including partial periods on a cancelled Monthly or Yearly plan and the Season Pass. Pro access is granted immediately on payment and continues for the full period paid for, so we don't prorate or refund unused time.

Exception: if you were charged in error — a duplicate charge, a payment that succeeded on Razorpay's side but never unlocked Pro access, or a similar technical failure — email support@chaosbench.com and we'll review and resolve it, including a refund where the error is confirmed on our end.

Payments are processed by Razorpay. If a charge fails, is declined, or you want to dispute a transaction with your bank or card issuer, Razorpay's own payment terms and dispute process apply alongside this policy.

We may update this policy as billing plans change. The version in effect at the time you were charged is what applies to that charge.

Billing questions, refund requests, or disputes can be sent to support@chaosbench.com.